🛡️ Privacy Policy
Effective Date: 14 April 2026
Ludo Galaxy (“we”, “our”, “us”) operates a skill-based multiplayer gaming platform. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application (“Service”).
By using Ludo Galaxy, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of data:
🔹 Personal Information
- Mobile number (for account login and verification)
- Name or profile details (if provided)
🔹 Game & User Activity Data
- Match history and gameplay activity
- In-game chat messages
- Tournament participation data
🔹 Device & Technical Data
- IP address
- Device type and OS version
- App usage statistics and crash logs
🔹 Transaction Data (if applicable)
- Entry fees and winnings
- Purchase history (if in-app purchases are used)
2. How We Use Your Information
We use your data to:
- Create and manage your account
- Enable secure login (OTP authentication)
- Organize tournaments and gameplay
- Process rewards and transactions
- Prevent fraud, cheating, or abuse
- Provide customer support
- Improve app performance and security
3. Data Sharing and Third Parties
We may share limited data with trusted third-party services:
- Firebase (Google) – backend, analytics, authentication
- AdMob (Google) – advertisements and reward ads
- Payment gateways – to process transactions (if applicable)
These services process data according to their own privacy policies. We do not sell your personal data.
4. Data Retention
We retain your data as long as your account is active or for a limited period after account deletion (for legal or fraud prevention purposes).
After deletion requests, personal data is deleted within 7–30 days, unless legally required to retain it.
5. Account Deletion
You can delete your account in the following ways:
🔹 Inside the App
Go to Profile → Menu → Delete Account
🔹 Alternative Method
Email us at: support@nasati.online
🔹 What happens after deletion:
- Your account and personal data will be deleted
- Game history and chat data will be removed
- Some transaction records may be retained for legal compliance
6. User Rights
You have the right to access your data, update or correct your information, and request deletion of your account. Contact us for any privacy concerns.
7. Data Security
We use industry-standard security measures, including encrypted data transmission (HTTPS/TLS), secure backend infrastructure, and access controls to protect user data. However, no system is 100% secure.
8. Children’s Privacy
Ludo Galaxy is intended for users 18 years and older. We do not knowingly collect data from children under 18.
9. User Interaction & Safety
Our app may include in-game chat features. To ensure safety:
- Users can report abusive behavior
- Moderation measures may be applied
- Violating accounts may be restricted or banned
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns, please contact us at:
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